Refund policy
Last Updated: October 29, 2025
At Gulfy Trend, customer satisfaction is our priority. Please read our return policy carefully.
30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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It must be in its original packaging
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Tags must be attached
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You must provide proof of purchase
How to Start a Return
To start a return, please contact us at:
After your request is approved, we will provide instructions on how and where to send your item.
⚠️ Items sent back without contacting us first will not be accepted.
Return Address (if applicable):
Kingdom of Saudi Arabia
(Full return address will be provided after approval)
Damages or Wrong Items
Please inspect your order immediately after receiving it.
If your item is:
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Damaged
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Defective
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Incorrect
Contact us within 48 hours of delivery at gulfytrend@gmail.com with photos or videos as proof. We will resolve the issue as quickly as possible.
Non-Returnable Items
We do not accept returns for:
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Sale or discounted items
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Gift cards
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Personal care products
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Used or worn items
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Custom or personalized products
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Items damaged due to misuse
If you are unsure whether your item qualifies, please contact us before requesting a return.
Exchanges
We do not offer direct exchanges.
If you would like a different product, please:
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Request a return for your original item
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Place a new order separately
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund is approved.
If approved:
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Refunds will be processed to your original payment method
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Processing time: 7–10 business days
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COD orders may be refunded via bank transfer
Please note: It may take additional time for your bank to process the refund.
If more than 15 business days have passed after approval, contact us at gulfytrend@gmail.com.
Important Notes for Saudi Arabia Orders
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Free shipping may be offered on selected promotions
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Cash on Delivery (COD) orders must be paid at delivery
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Shipping fees (if any) are non-refundable unless the item is defective
Contact Us
For any return or refund questions:
Gulfy Trend
Kingdom of Saudi Arabia
📧 gulfytrend@gmail.com