Privacy policy

Last updated: October 29, 2025

Gulfy Trend operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Gulfy Trend is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information:

  • Contact details (name, shipping address in Saudi Arabia, billing address, phone number, email address)

  • Financial information (payment details, transaction details, confirmation information)

  • Account information (username, password, preferences)

  • Transaction information (products viewed, added to cart, purchased, returned)

  • Communications with us (customer support messages, emails)

  • Device information (IP address, browser type, device type)

  • Usage information (interaction with our website and services)

Personal Information Sources

We may collect personal information:

  • Directly from you (when placing orders, contacting us, creating accounts)

  • Automatically through cookies and similar technologies

  • From Shopify and service providers

  • From marketing or advertising partners

How We Use Your Personal Information

We use your information to:

  • Process orders within Saudi Arabia

  • Provide shipping and Cash on Delivery services across KSA

  • Manage returns and exchanges

  • Improve customer experience

  • Provide customer support

  • Send promotional offers and Eid/Ramadan discounts

  • Prevent fraud and enhance security

  • Comply with legal obligations under applicable Saudi laws

How We Disclose Personal Information

We may share your information:

  • With Shopify to operate our store

  • With shipping and logistics partners inside Saudi Arabia

  • With payment processors for secure transactions

  • With marketing partners for advertising

  • When required by law or government authorities

We do not sell your personal information.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes your personal information to provide and improve their services.

To learn more, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Security and Data Retention

We take reasonable measures to protect your personal information. However, no online system is 100% secure.

We retain your information only as long as necessary to:

  • Fulfill orders

  • Meet legal requirements

  • Resolve disputes

  • Enforce policies

Your Rights

Depending on applicable laws in Saudi Arabia and other regions, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt-out of marketing emails

To exercise your rights, contact us at:

📧 gulfytrend@gmail.com

International Transfers

Your information may be processed outside Saudi Arabia through Shopify’s global infrastructure. Appropriate safeguards are used to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Gulfy Trend
Kingdom of Saudi Arabia
Email: gulfytrend@gmail.com